These Terms (“Terms”) govern the use of Goyalla Syariah’s (“We”, “Us”) services by the user (“You”) through our website, application, and other official channels. By using our services, you are deemed to have read, understood, and agreed to these Terms.
1. Definitions
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Goyalla: A property booking and travel service platform based on Sharia principles.
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User: Any individual or legal entity using our services.
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Partner: Property owners, transportation providers, or other service providers cooperating with Goyalla.
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Services: Any form of offer, booking, and payment provided through Goyalla.
2. Our Services
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We provide information, booking, and payment services for accommodation, transportation, and travel packages.
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All properties and services offered through Goyalla are intended to comply with Sharia principles; however, the full responsibility for implementation lies with each Partner.
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Service availability may change at any time without prior notice.
3. Booking and Payment
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A booking is considered confirmed once you receive an official confirmation from Goyalla.
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Payments must be made using the methods available on our platform.
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Prices displayed include taxes and service fees unless otherwise stated.
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Promotions or discounts are subject to specific terms, which will be communicated at the time of booking.
4. Cancellations and Refunds
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Cancellation and refund policies follow the terms set by each Partner.
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Some bookings may be non-cancellable or subject to cancellation fees.
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Refunds (if applicable) will be processed according to the specified procedures and timelines.
5. User Responsibilities
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Provide accurate, truthful, and up-to-date information.
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Use our services in compliance with applicable laws and without violating Sharia principles.
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Maintain order, cleanliness, and proper etiquette when using booked properties or services.
6. Limitation of Liability
Goyalla shall not be liable for any loss or damage arising from:
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Information provided by Partners.
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Delays or cancellations by third parties.
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Force majeure events (natural disasters, pandemics, government regulations, etc.).
Our liability is limited to the total payment you have made to Goyalla.
7. Intellectual Property Rights
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All content on the Goyalla platform is protected by copyright and applicable laws.
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You may not copy, modify, or distribute any content without prior written permission.
8. Changes to Terms and Conditions
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We may amend these Terms at any time.
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Changes will take effect once published on Goyalla’s official platform.
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Continued use of our services after changes are made constitutes your acceptance of the updated Terms.
9. Governing Law
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These Terms and Conditions are governed by the laws of the Republic of Indonesia.
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Any disputes will be resolved first through mutual consultation, and if necessary, through the competent court.
